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FAQ'S

F.A.Q'S

Q. Why after cleaning my carpet for the first time, does it seem to get dirty much quicker?

A. Some carpet cleaners use products which leave residues behind. This can attract soil to the carpet more quickly. Our method ensures that this doesn't happen. Also, most new carpets have a natural stain and soil resistance which deteriorates with wear and tear. Stain protecting your carpets after cleaning is highly recommended.

Q. Why are there grey marks on my carpet all around the skirting boards and under the doors?

A. These are commonly known as draft marks. If there is a gap between the skirting boards and the floorboards, a draft from under the floor carries dirt up through the carpet resulting in these unsightly grey marks. These are difficult to remove completely as the dirt starts from the base of the carpet and works its way to the top. Solution: Lift the carpet and seal all gaps with a suitable sealant and the problem should not reoccur. As for marks under doors, again these are draft marks caused by the draft under the door. We can easily remove these as they are near the surface.

Q. What are Dust Mites?

A. An ounce of dust is home to about 28,000 dust mites!!! These are microscopic creatures that feast on dust in your home. It is their faeces that become airbourne and cause problems for allergy sufferers. Your mattresses and sofas are hot spots. Solution: Regular vacuuming and cleaning keeps the situation under control.

Q. Can chewing gum be removed?

A. Yes. We can successfully remove chewing gum from your carpets and upholstery with our professional techniques.

Q. I accidently spilt red wine on my carpet, and a friend told me to pour white wine over it to get rid of the stain. Was this the right thing to do? The stain is still there.

A. I think this must be an old wives tale, because in my experience it makes the stain worse. If the stain can't be removed by blotting, call in the professionals. Nine times out of ten, we can successfully remove wine stains.

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